Website Terms

Last updated: December 2025

Welcome to Alpha Specialist, part of Easy Heat Boiler Services Ltd (“we”, “our”, “us”). By using our website https://alphaspecialist.co.uk and our services, you agree to the following terms and conditions.

1. Company Information

Alpha Specialist - Part of Easy Heat Boiler Services Ltd
Registered in England & Wales – Company No. 05383468
Email: info@alphaspecialist.co.uk
Phone: 0800 195 8655

2. Use of Our Website

• The content of this website is for general information only and may change without notice.
• You must not misuse this website, attempt to gain unauthorised access, or introduce malicious code.
• We are not responsible for any loss or damage caused by reliance on information provided here.

3. Services

We specialise in Alpha-approved boiler installation, servicing, and repair across London, Essex, Kent, and surrounding areas.

• All services are subject to engineer availability and confirmation.
• Quotes provided online or by phone are subject to site inspection.
• Emergency call-outs are prioritised but cannot be guaranteed within specific timeframes.

4. Pricing and Payment

• All prices are provided in GBP (£) and include VAT unless stated otherwise.
• Full payment is due upon completion of work unless otherwise agreed.
• We reserve the right to adjust pricing where additional repairs or parts are required.

5. Cancellations and Refunds

• You may cancel a booking by contacting us at least 24 hours before your appointment.
• Missed or late cancellations may incur a call-out fee.
• Refunds (where applicable) are processed to the original payment method within 7 working days.

6. Warranties and Liability

• All work is carried out by qualified, Gas Safe Registered engineers.
• Parts and labour warranties vary depending on manufacturer terms.
• We are not liable for consequential damages, loss of profit, or third-party failures.

7. Intellectual Property

All text, graphics, and logos on this site are the property of Alpha Specialist or licensed to us. You may not reproduce or distribute our content without written permission.

8. Privacy

Your privacy is important to us. Personal data collected through contact forms or bookings is handled in accordance with our Privacy Policy.

9. External Links

Links to third-party websites are provided for convenience. We do not endorse or accept responsibility for their content.

10. Governing Law

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of English courts.